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Archive for the Google My Business Category

How To Reinstate Your Suspended Google My Business Page in 2019

How To Reinstate Your Suspended Google My Business Page in 2019

Once a Google My Business page has been suspended, it is no longer able to display in the local pack in Google’s local search results or in Google Maps until it has been reinstated. I have recently helped several businesses get their Google My Business pages reinstated.

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Can Google Be Sued for Fake Reviews?

Can Google Be Sued for Fake Reviews?

Fake reviews raise serious legal issues. They might be false, deceptive, malicious or fabricated. Many are even laudatory. Some businesses even go so far as to pay other people or businesses to write five-star reviews that are posted on their customers’ websites. Fake Five-Star Reviews: If a

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Fake Reviews for Law Firms and Professional Conduct Rules

Fake Reviews for Law Firms and Professional Conduct Rules

The Holy Grail of advertising for law firms used to be the back of the phone book. It was the coveted spot, and only one firm could make in for that phone book in that calling area. All others had to scramble for the inside of the

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Google My Business Aggressively Suspending Personal Injury Lawyer Pages in 2019

Google My Business Aggressively Suspending Personal Injury Lawyer Pages in 2019

Google has recently been suspending Google My Business pages belonging to personal injury lawyers. The new, aggressive suspensions began in 2019. Here’s why, and what to do about it. How we got here: I work with several personal injury law firms and it is no secret that

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How To Get a Google My Business Custom URL

How To Get a Google My Business Custom URL

Google My Business recently rolled out a new feature recently which allows GMB pages to get a simple to use URL such as g.page/businessname. This custom URL is called a “short name”. Here’s how to get it. To get your custom URL (short name), follow these steps:

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Google My Business – Suite, STE or # for Businesses in Office Buildings

Google My Business - Suite, STE or # for Businesses in Office Buildings

I work with several law firms and one of the questions that always comes up is what street address to use for a law firm with a suite number in the street address. I personally use the # and it appears to be the best way. Here’s

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Do Google Partners get Access to Google My Business Employees?

Do Google Partners get Access to Google My Business Employees?

If you’ve followed this blog for some time you may know that I used to host a Google My Business support forum online and have seen thousands of issues with Google My Business (GMB). If you’re reading this, you probably know that GMB problems are very frustrating.

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Attorney Spam Outbreaks in Google My Business Covers All of USA in 2019

Attorney Spam Outbreaks in Google My Business Covers All of USA in 2019

Starting in October 2018, Google My Business got hit hard with spam in the personal injury attorney niche. I was made aware of this by one of the law firms that I work with. After they told me they had spam in the local pack, I began

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Does Google issue Soft 404 errors for Thin Content?

Does Google issue Soft 404 errors for Thin Content?

Recently a client came to me with a site ranking poorly in Google’s search results after some quality algorithm updates. Within a minute of looking the site over the problem was clear: they had thin content. In this case, the website consisted of some pages about the

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How Google Responds to Media Fueled Reviews and Images for The Law Office of Aaron M. Schlossberg Esq. P.L.L.C.

How Google Responds to Media Fueled Reviews and Images for The Law Office of Aaron M. Schlossberg Esq. P.L.L.C.

If you weren’t aware, The Law Office of Aaron M. Schlossberg Esq. P.L.L.C. is being bashed online right now. Allegedly, Aaron Schlossberg was recorded by someone after going on a rant about speaking Spanish in a Manhattan restaurant. PIX11 News called it a “racist tirade”. The viral

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Google My Business Rolls Out Women Led Attribute – How To Get It

Google My Business Rolls Out Women Led Attribute - How To Get It

Business owners can now add a “women-led” attribute to their business in Google My Business. Google announced this new feature on International Women’s Day. This is what a business listing looks like with the new Women-led icon: How to get the “women-led” icon To add this feature

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How To Report a Company’s Fake Positive Google Reviews

How To Report a Company's Fake Positive Google Reviews

Recently a client brought to my attention a business in their area who rapidly accumulated dozens of 5 star reviews. Interestingly, they already had half a dozen negative reviews. A lot of people are afraid to leave businesses a negative review, so if this many people stepped

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How To Upload Video to Google My Business

How To Upload Video to Google My Business

2018 is here and so is the ability to add video to Google My Business. The ability has been live for “Local Guides” for about 4 months now. That means that anyone can upload a video to your business listing. The move was expected, as Yelpers have

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Google My Business “people who called you” and Performance Reports Wrong

Google My Business "people who called you" and Performance Reports Wrong

Business owners now receive a neat little recap at the end of the month from Google My Business (GMB). While most business owners are still very confused and have absolutely no idea what GMB is, most are even more confused by this highly inaccurate and misleading report.

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Cannabis Store Category Comes to Google My Business

Cannabis Store Category Comes to Google My Business

I am a little late on this one, but now that recreational marijuana is legal in California as of 2018, I decided to revisit how Google My Business is handling the business category. For years, dispensaries providing medical marijuana to sick patients were stuck using random categories

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Website Content a Ranking Factor for Google Local Results

Website Content a Ranking Factor for Google Local Results

I saw something new today underneath a business’s Google My Business listing in Google Local Results. There was a special section which read “Their Website Mentions”. Google specifically quotes content from the website in local results. Google Local looks at website content?! Yes, of course it does.

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Brands Missed Opportunity: Not Using Google Posts on Black Friday 2017

Brands Missed Opportunity: Not Using Google Posts on Black Friday 2017

Black Friday was quite possibly the biggest missed digital marketing opportunity for Brands in 2017. Google Posts is completely free to use, yet almost no companies used it. Here is an example of Cabella’s using Google Posts which obviously showed tens of thousands, if not hundreds of

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How To Print Customer Review Posters from Google My Business

How To Print Customer Review Posters from Google My Business

To customize and print a poster of your customer reviews, visit smallthanks.withgoogle.com, enter your business name, then select one of the posters or customize your own. You can change the poster template and select your customer review of choice using the Small Thanks with Google website. Small

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Questions and Answers for Google My Business is Here

Questions and Answers for Google My Business is Here

Today Google rolled out a feature they’ve been testing for a couple of weeks now called “Questions and Answers”. The feature now shows up for anyone looking at a business on Google via mobile, and I’m sure it will be available on desktop in the very near

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Messaging Comes to Google My Business – How To Set it up and Receive Texts

Messaging Comes to Google My Business - How To Set it up and Receive Texts

If your business allows potential customers to SMS message you via text messages or Google Allo there is a neat new feature you may want to take advantage of: messaging. Once configured, customers and potential clients who find your business listing on Google using a mobile device

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